HappyNest Refund Policy

At HappyNest, we want you to be completely satisfied with your purchase. If you’re not, please review our refund policy below.

1. General Refund Conditions

• Eligibility Window: To be eligible for a return and refund, your item must be returned within [7] days of the original purchase date.

• Proof of Purchase: All returns must be accompanied by a valid receipt or proof of purchase.

• Condition of Returned Items: Items must be returned in their original condition, unused, undamaged, and in their original packaging (if applicable).

2. Refund Process

1. Initiate a Return: To start a return, please contact our customer service team at [Our Customer Service Email Address – happynest181@gmail,com] or [Our Customer Service Phone Number- 8999901638]. Please provide your order number and the reason for your return.

2. Return Authorization: Once your return request is approved, we will provide you with instructions on how and where to send your package. Please do not send your item back to us without first requesting a return authorization.

3. Shipping Returned Items: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value, as we cannot guarantee that we will receive your returned item.

4. Inspection and Notification: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

5. Refund Issuance: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [7] business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

3. Exchanges

If you need to exchange an item for a different size, color, or a defective item, please contact us at [Our Customer Service Email Address – happynest181@gmail.com]. We’ll do our best to accommodate your request, subject to availability. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

4. Damaged or Defective Items

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. We may ask for photographic evidence of the damage.

5. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at [Your Customer Service Email Address : happynest181@gmail.com].

6. Contact Us

For any questions regarding our refund policy, please contact us at:

HappyNest Customer Service

Customer Service Email Address 

: happynest181@gmail.com